1. Introduction: Welcome to Piattelli Direct («Website»), owned and operated by Piattelli Vineyards («Company,» «we,» «us,» or «our»). By accessing and using this Website, you agree to comply with and be bound by these Terms and Conditions («Terms»). If you do not agree, please do not use this Website.

2. Eligibility

By using this Website, you confirm that you are at least 21 years old and legally allowed to purchase alcoholic beverages in your jurisdiction. We reserve the right to request age verification before processing any order.

3. Orders and Payments

• All sales are final.

• All orders, payments, and data processing are handled exclusively by our third-party partner, VinoShipper. Piattelli Direct does not directly process or store payment information.

• Payment must be made in full at the time of purchase. Accepted payment methods are listed at checkout.

• Prices and availability are subject to change without notice.

4. Shipping and Delivery

• We only ship to states where wine delivery is legally permitted.

• Shipping, fulfillment, and compliance are managed by VinoShipper.

• An adult (21+) with a valid ID must be present to receive deliveries.

• Shipping times are estimates and may vary due to carrier delays.

5. Returns and Refunds

Due to the nature of our products, we do not accept returns. However, if you receive a damaged or incorrect order, please contact VinoShipper within 7 days of delivery for a resolution.

6. Messaging and Communications

By providing your phone number, you agree to receive SMS communications from us and our partners, including RedChirp. Message and data rates may apply. You can opt out at any time by following the instructions in the message.

7. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Limitation of Liability

Piattelli Direct is not responsible for any damages resulting from the use or inability to use our Website or products, to the fullest extent permitted by law. All transactions and compliance are managed by VinoShipper.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which the transaction occurs.